SERVICE

Trust Responsibility

In NORSTAR, our business principle is: Trying to enlarge our customers benefit instead of only figuring out how much we can earn from our customers . Only if our customer gains money from the deal, then we can make money as well. In this way, we can do win-win or multi-win. We are always trying our best to offer the best service to our customers, and they know that NORSTAR is a responsible company, we do what we promise.

Warranty & after-sell service

As a responsible company, Norstar has set a long term business target. Our success is based on our reliable quality of products, every single equipment must be restricted checked before shipment.

Breakdown possibly happen no matter how solid the equipment is. So all our equipment come with 1 year warranty. Under warranty, if is according to the introduction of the description of the use of case, any damage to the machine, we will provide free maintenance service or free replacement, client pay the freight from China to your door.Over off warranty period, we continue to provide lifetime maintenance services. 7*24h online and video technical support

Packing &shipping

 We supply professional exportation service, after tested all the machine, we have a professional team to arrange container loading and shipment for you.

As many years professional exporting experience, they can recommend the desirable shipping company to you and assist you the whole shipment process, that’s the best way to save money and time for you.

Buying guide

Step 1

Send inquiry of the machine you interest, get quotation, pictures and videos.

The inquiry should include machine name and specifications let us well understand your requirements. Mailbox:norstarmachine@foxmail.com

 Online consultant about your project, check machine videos.

Whatsapp: +8618703111638

Step 2

Confirm Norstar bakery equipment offer, and pay deposit through bank transfer, Western Union, Paypal. Deposit 30% balance 70% before loading.

Step 3

We arrange shipment to client’s nearest sea port, assist client handling custom clearance.

To door service available.

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Product Enquiry